Reputations are built and lost on the quality of customer service. Customer care is what sets apart a good company from a great company.
It goes without saying that we will fully support the software that is developed by Emmaus Services. We have a solid foundation in customer support and will ensure that our customers have the best experience by ensuring positive results.
Here are some of the areas that we've consulted with our customer's recently:
- Right technology choices - Time to rewrite? Which language do we use?
- Correct infrastructure choices - SQL Server or Access - speed and efficiency or cost savings?
- Product support - Is your product not working correctly for an end user? We can certainly help!
- Hardware issues - Certainly Microsoft's shift to 64 bit systems has left some people scratching their heads.
- Platform advice - Windows, Apple or Linux based systems? Can we develop for all?
- Installation help - Having software is one thing, getting it to work smoothly for your customers is another.
- Software Licensing - Ensure that only people who have paid are using your software.
Whatever the question wouldn't it be nice to only have to go to one location to get the answer?
So don't struggle with your software, contact us first.